- We Solve Problems, Not Just Complete Tasks
We don’t just execute a predefined scope – we challenge assumptions and dive deep into your challenges. This means we work collaboratively to refine ideas, innovate, and create tailored solutions that move the needle.
Why it’s important: Financial institutions need breakthroughs, not band-aid fixes, to stay competitive.
How it’s done: By employing agile methodologies, conducting thorough discovery sessions, and maintaining a culture of continuous improvement.
Best practices: Embrace iterative development, validate solutions with real users, and integrate feedback loops.
Potential issues with agencies: Traditional agencies often follow a rigid checklist, missing opportunities for creative problem-solving and strategic pivoting.
- We Integrate with Your Business, Not Just Your Backlog
Our approach is to become an extension of your team rather than a remote vendor. We immerse ourselves in your business processes, understanding your market, challenges, and long-term vision.
Why it’s important: Deep integration leads to solutions that are not only technically sound but also aligned with your strategic objectives.
How it’s done: Through regular in-person or virtual meetings, cross-team workshops, and shared tools that promote seamless collaboration.
Best practices: Prioritize transparent communication, set shared milestones, and use collaborative project management tools.
Potential issues with agencies: Many agencies operate in silos, often treating projects as transactions rather than long-term partnerships, which can result in misaligned goals and outcomes.
- We Build for Scalability, Not Just Completion
Our focus extends beyond delivering a project—we design systems that grow with your business. We plan for future needs, ensuring that every solution is flexible, scalable, and easy to maintain.
Why it’s important: Financial institutions face rapid market changes; scalable solutions mean you’re prepared for growth and change.
How it’s done: By applying modular architectures, leveraging microservices, and using cloud-native technologies that can adapt to evolving demands.
Best practices: Conduct scalability assessments, build with future integrations in mind, and perform regular performance evaluations.
Potential issues with agencies: Outsourcing agencies might deliver a one-off project without long-term planning, leading to systems that become obsolete or require costly overhauls.
- We Prioritize Quality, Not Just Deadlines
Speed matters, but quality is non-negotiable. We balance agile delivery with rigorous quality assurance to ensure every feature meets high standards for security, compliance, and performance.
Why it’s important: In the financial sector, errors can be costly—both financially and reputationally.
How it’s done: Through automated testing, continuous integration/continuous deployment (CI/CD) practices, and thorough code reviews.
Best practices: Integrate security and compliance checks from day one, adopt test-driven development, and invest in robust quality assurance teams.
Potential issues with agencies: Agencies might push for rapid delivery at the expense of thorough testing, increasing the risk of bugs, security vulnerabilities, and compliance failures.
- We Invest in Relationships, Not Just Contracts
Our partnerships go beyond signed agreements – we’re invested in your success. We build trust through transparency, shared accountability, and ongoing strategic alignment.
Why it’s important: Long-term success in digital transformation relies on strong, collaborative relationships that foster continuous innovation and growth.
How it’s done: By establishing clear communication channels, setting joint performance metrics, and engaging in regular strategic reviews.
Best practices: Prioritize relationship management, ensure alignment on goals, and maintain a proactive support system.
Potential issues with agencies: Agencies may view engagements as short-term contracts, leading to a transactional approach where long-term value and mutual growth are secondary concerns.
Outsourcing agencies fill seats. Software companies build solutions.
The difference isn’t just semantics – it’s the key to driving real innovation in financial services.
Many financial leaders hesitate to work with external teams, fearing a disconnect between strategy and execution.
That fear comes from bad experiences with outsourcing agencies that treat projects like checklists, not opportunities to innovate.
Here’s why partnering with a software company – not an outsourcing agency – changes the game:
Because in financial technology, execution alone isn’t enough — strategy, expertise, and innovation make the real difference.
What’s your biggest frustration with outsourcing? Let’s break the cycle – schedule a discovery call!
Author of the text: Petar Dotlić